Terms of service

Sloane Avenue – Terms & Conditions (Outline / Draft)

1️⃣ Introduction
• Welcome to Sloane Avenue. By accessing this website, you agree to these Terms & Conditions.
• These terms govern your use of our website, purchases, and services.

2️⃣ Products
• All products are 100% authentic and sourced directly from reputable international brands.
• Product images, descriptions, and specifications are accurate to the best of our knowledge, but minor variations may occur.
• We reserve the right to update or discontinue products without notice.

3️⃣ Orders & Payment
• All orders are subject to acceptance and availability.
• Payment methods includes: credit/debit cards, Payflex
• Prices include VAT where applicable.

4️⃣ Shipping & Delivery
• Shipping times will vary depending on product availability and courier services.
• International brands are imported; delays may occur due to customs or logistical issues.
• Customers are responsible for ensuring shipping addresses are accurate.
• Risk passes to the customer upon delivery confirmation.

5️⃣ Returns & Refunds
• Returns are accepted in accordance with our Return Policy.
• All products must be returned in original condition and packaging.
• Refunds are issued using the same payment method, minus shipping costs if applicable.

6️⃣ Authenticity
• Every product sold is authentic and genuine.
• Any defects or damaged items must be reported immediately.

7️⃣ Privacy & Data
• Personal information is collected and used in accordance with our Privacy Policy.
• We do not sell or share your personal data with third parties without consent.

8️⃣ Intellectual Property
• All website content, images, logos, and brand materials are property of Sloane Avenue or its partners.
• You may not copy, reproduce, or use content without permission.

9️⃣ Limitation of Liability
• Sloane Avenue is not liable for indirect, incidental, or consequential damages.
• We are not responsible for delays caused by courier services, customs, or force majeure events.

10️⃣ Governing Law
• These Terms & Conditions are governed by the laws of South Africa.
• Any disputes must be resolved under South African jurisdiction.

11️⃣ Contact
• Questions regarding these Terms & Conditions can be directed to:
• Email: hello@sloaneavenue.com